The CEO of Zappos.com on stage now telling the story behind his venture which was sold to Amazon.com earlier this year for more than 1B$.
2008 saw Sales revenue reaching more than $1B revenue from 0 in 2000.
Cultture is #1 priority and hiring the right people takes a good place into building the business.
Zappos applies the 3 Cs (Culture, Customer Service and Clothing).
'Good to Great' (Jim Collins) and 'Trival Leadership' are two inspirational books we ask employees to read when they join us.
One of the things Tony would do differently now is to state the core values of the company from day 1.
HR would do the traditional interviews but also another set of interviews to see whether a candidate for any vacancy would fit with the company culture.
Ask yourself "What is your goal in life?" and if you find answers, ask yourself "Why?". Not many people ask themselves this question often to reach happiness.
Another book Tony recommends to read 'Happiness Hypothesis'
Fantastic presentation.Highly recommend to watch it again on ustream.
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